At Granular Nectar, we take great care to ensure that your order reaches you safely, promptly, and in perfect condition. This Shipping & Delivery Policy outlines the terms under which products purchased from our website are shipped and delivered.
We currently ship our products across India. Orders are processed and dispatched from our fulfillment centers to the delivery address provided at the time of checkout. Please ensure that your shipping details are accurate and complete to avoid delays.
All orders are processed within 1–2 business days after payment confirmation, excluding Sundays and public holidays.
During high-volume periods, festivals, or promotional sales, processing times may be slightly extended. Any such delays will be communicated via email or SMS.
Once dispatched, orders are typically delivered within:
Delivery timelines may vary depending on your location, courier partner operations, weather conditions, or unforeseen logistical issues.
Shipping charges, if applicable, will be clearly displayed at checkout before payment. Granular Nectar may offer free shipping on selected products or promotional orders, which will be mentioned on the website from time to time.
Once your order is shipped, you will receive a confirmation email or SMS containing the tracking details. You can use this information to track the status of your shipment through the courier partner’s website.
Our courier partners will make up to two delivery attempts. If the delivery is unsuccessful due to incorrect address, unavailability of the recipient, or refusal to accept the order, the shipment may be returned to us. In such cases, additional re-shipping charges may apply.
While we strive for timely delivery, Granular Nectar is not responsible for delays caused by courier partners, natural calamities, strikes, or other circumstances beyond our control.
If your package arrives damaged, tampered with, or incomplete, please report the issue within 48 hours of delivery along with a clear unboxing video and images for verification.
Customers are responsible for providing accurate and complete shipping information. Granular Nectar will not be liable for delivery failures resulting from incorrect or incomplete address details provided at checkout.
If you have any questions regarding shipping or delivery, please contact us at: info@granularnectar.com
