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Refund & Return Policy

At Granular Nectar, our products are prepared using traditional Himalayan practices with deep respect for purity, authenticity, and spiritual values. Each jar of ghee is produced in small batches using the traditional Bilona method, ensuring the highest level of quality and sanctity.

Because our products are food-grade and sacred in nature, we follow a strict no-return policy to maintain product purity and hygiene.

No Return Policy

Due to the high purity, hygiene standards, and spiritual integrity of our ghee, Granular Nectar does not accept returns or exchanges once the product has been delivered.

This policy ensures that every jar reaching customers remains untouched, authentic, and safe for consumption.

Exception – Transit Damage:

Returns or replacements will only be considered under the following condition:

Products that have been used are not eligible for return or exchange.

Mandatory Unboxing Video Requirement

To ensure transparency and fair resolution, customers must record a clear unboxing video while opening the package.

The video must show:

Without a proper continuous unboxing video, claims for damage or replacement may not be accepted.

Reporting Time

Any issue must be reported within 24 hours of delivery.

Please share the following details with our support team:

Resolution

Once the issue is verified, Granular Nectar will provide:

Processing time: 5–7 business days after verification.

Perfect — these two policies will elevate Granular Nectar from a product brand to a sacred luxury food brand. Below are high-impact, premium positioning policies you can directly use on your website, Amazon A+ or brand story pages.

1. Purity Promise Policy

Granular Nectar – The Seal of Himalayan Purity

At Granular Nectar, purity is not a claim — it is a commitment preserved from the Himalayan soil to your home.

Every jar of our ghee carries a Purity Promise, rooted in tradition, transparency, and trust.

Our Purity Standards

We ensure that every batch of ghee follows strict principles:

No Compromise Philosophy

We strictly follow a zero-compromise approach:

What reaches you is 100% pure, natural, and unaltered ghee.

Naturally Granular Texture

Our ghee is known for its grainy (daanedaar) texture and rich aroma, which are natural indicators of traditional preparation and purity — not defects.

Sealed Purity Protection

Each jar is:

Once sealed, the product remains untouched until it reaches you.

Transparency & Trust

We believe in building long-term trust by:

Our goal is not mass production —

Our goal is to preserve Himalayan purity in every jar.

2. Sacred Food Handling Policy

Granular Nectar – Respecting Food as Sacred

At Granular Nectar, we consider ghee not just as food, but as a sacred element deeply rooted in Indian tradition, Ayurveda, and daily rituals.

This belief guides how we produce, handle, and deliver every jar.

Food as Sacred Offering

In Indian culture, ghee is used in:

We honor this heritage by treating our product with respect, discipline, and purity at every step.

Controlled & Hygienic Handling

From sourcing to packaging, we ensure:

Sealed Integrity

Every jar is sealed with the intention that:

Why We Follow a Strict No-Return Policy

Because our product is:

We do not accept returns once delivered (except in case of transit damage with proof). This ensures that no compromised or handled product ever re-enters circulation.

Customer Responsibility

We request our customers to:

This helps preserve the quality and sanctity of the ghee.

Our Belief

We don’t treat ghee as a commodity. We treat it as a heritage offering from the Himalayas to your home.